Great company with great values. - Anonymous employee USAA Employee Review

3.0
Sep 12, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Helping out the military and their families securing their financial security. Good pay and benefits. Annual bonus always good.

Cons

Constant change. Worked in P&C also cross trained in bank products, mortgages. Most call are service calls. Premium increases and billing, billing, billing.

Explore other reviews about USAA

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Insurance and Underwriting Training, great work environment, Decent starting pay.

Cons

Not enough sales training, I was not confident for the first couple of months, You're taking inbound sales calls which I liked but its not for everyone.

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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