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      USAA

      Engaged Employer

      USAA reviews

      Steady decline in the company's core value - Specialized Investment Representative USAA Employee Review

      2.0
      Dec 29, 2018
      Specialized investment representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      8% 401k match, 12 weeks paternal leave, and education benefits.

      Cons

      Outsourcing to third-party contractors who provide sub-par customer service, career progression depends on who you know, and lack of leadership in some regional offices.

      Explore other reviews about USAA

      5.0
      Jul 8, 2026
      Senior advisory consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay. People who care and want to see everyone succeed. Great benefits

      Cons

      Hard to get hired in any capacity. Harder now even if you are not former military even if you have family who were.

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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