Pros
Excellent pay and great training and ongoing training you always learn something new. You can choose many different work shifts and change your shifts every 3 month. Excellent benefits and one of the best retirement planning services I experienced. The building has a gym and this wonderful relaxing chair that gives you a massage when you need it. Daycare center for Moms and Dads that will allow you to interact with your child on your break and spend some time with the little one. Love the parking garage so in the winter I don't have to dig my car out of the snow and in the summer it stays nice and cool.
Cons
It is a call center and a lot is expected of you and you have to learn to relax and take vacations and breaks serious. I work 10 hr days 4x a week but I get the same break as a employee that works 40hr week and 8hr days...which means a month I work 3 hours more than a 5 day employee with the same hours weekly as mine...I feel it is unfair because I have to take more calls and I am monitored with more hours on the phone so my phone productivity is different when it shouldn't it should be the same- we both work 40 hr a week.