Relationship Specialist - Senior Financial Foundation Specialist USAA Employee Review

10 hour shifts can be way too long on the phones. Make no mistake, this is absolutely a call center. So be prepared for back to back calls some day. Don't get me wrong, I love it here but you have to really work hard to be EE and noticed. When you do this then you can move around within the company. My advise, always challenge yourself to do your best then get the heck out of policy services after a year or two. I've been at 3 different departments in less than 3 years at USAA. I do this so Im continuously challenged.