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      USAA

      Engaged Employer

      USAA reviews

      Build your retirement portfolio here. - Software Quality Analyst USAA Employee Review

      4.0
      Jun 17, 2008
      Software quality analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits package is phenomenal. The company culture is very laid back, and the dress code (for most of the year) is casual.

      Cons

      The company is extremely process-heavy. Audit is strict to the point where even practical solutions cannot be implemented, and there is nothing that can't be done without 5 layers of additional bureaucracy to ease the way. The company is headquartered in San Antonio, which is a very bucolic city. If you're a young professional, this probably isn't the location for you. What does one do for fun in SA? Go to Austin.

      Explore other reviews about USAA

      5.0
      Apr 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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