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      USAA

      Engaged Employer

      USAA reviews

      Honest review - Claims Adjuster USAA Employee Review

      1.0
      Jul 28, 2019
      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      401k, Health benefits, and PTO,

      Cons

      Schedules are horrible, Extreme micromanagement!!!!!, Management treats employees like high school students. Underpaid. USAA likes to preach about how they have work life balance. Don’t believe a word of it. There is zero work life balance with this company.

      Explore other reviews about USAA

      5.0
      Jun 26, 2026
      Manager, contact center
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is sufficient and above Average

      Cons

      Upward movement is based on who you know

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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