USAA gone forever, culture is in a death spiral - Executive Director USAA Employee Review

2.0
Sep 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Compensation and benefits, free fitness facilities, subsidized health lunches

Cons

Expense pressures are driving lay offs. Annual bonus has been declining the past 4 years and is expected to hit a new low this year

Explore other reviews about USAA

5.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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