Great place to learn and grow, work-life balance is a pipe dream for my team - Software Developer & Integrator USAA Employee Review

4.0
Sep 24, 2019
Recommend
CEO approval
Business Outlook

Pros

Co-workers are really nice, friendly, and helpful. I've always had great managers and interesting work. GREAT benefits. Depending on the team, you'll have great work-life balance. Awesome mission. Shareholders are the members. IT stack is still behind, but is quickly modernizing.

Cons

Depending on the team, you'll have horrible work-life balance. We rely a ton on third party contractors, which they're great, but there is a lot of turnover which means some quality drops and more phone calls in the middle of the night when things break. Work-life balance is getting hit hard recently with all the pushes towards compliance. Also, depending on the team, you won't be promoted until you're past the 2 years waiting period.

Explore other reviews about USAA

5.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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