Overall a Good place to work, - Anonymous employee USAA Employee Review

4.0
Oct 11, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Plenty of PTO, great employee recognition, lots of work towards improving employee morale this year, new CEO is very charasmatic and a great motivator. I believe what he says.

Cons

There is too much work for the individual employee, everyone is completely stressed out, the workload is more than most can handle. The managers are always in meetings, they have too much on their plates with running reports and stats on their employees. They don't have enough quality time with their employees, even though it is a stated priority to mentor/coach. Your odds of getting a holiday off are very slim, employee retention means that it takes a long time to get any senority.

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5.0
Jun 8, 2026
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CEO approval
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Pros

50% off for lunch flexible working hour

Cons

too many office politics layoff

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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