Great benefits, but drunk on kool aid - Financial Advisor USAA Employee Review

2.0
Oct 21, 2013
Recommend
CEO approval
Business Outlook

Pros

The company has some amazing benefits, however they are usually offset by abysmal pay. They have a very generous PTO program

Cons

As a financial advisor, you're not really doing the job you're hired to do. Most of the calls you take are budget reviews, credit advice, or debt advice. I have financial planning advice calls only about 15-20% of the time. Management will always tell you they are working on the quality of referrals, but very little ever changes. Pay is horrible You are "chained" to a desk, and have a very regimented schedule, deviation from that schedule is a fireable offense.

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5.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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