Serves the military families, takes care of employees - Anonymous employee USAA Employee Review

4.0
Nov 17, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Provides good benefits to the employees. USAA does not act like other bottom-line oriented financial institutions. It has a sense of pride in serving the military families.

Cons

Due to stability of the job, some bored/insecured(?) employees engage in a lot of politics and proactive backstabbing. There can also be strong cultural boundaries rooted in the past.

Explore other reviews about USAA

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits Good culture in teams

Cons

Top heavy company Little room to grow

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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