For the most part a positive learning experience and a valuable stepping stone on my path - Actuarial Analyst USAA Employee Review

4.0
Dec 14, 2013
Recommend
CEO approval
Business Outlook

Pros

-Benefits are decent -Campus has lots of amenities like Starbucks and gyms -Current company management (Robles) has a positive attitude and outlook -Pay is good, at least for my profession -They look out for the member, they are not trying to rip people off

Cons

-In my department they adhere to a rigid management hierarchy. If you are not in management your opinion may not be heard, even though you are an outstanding contributor -In my department they had unwritten lists of who was slated for advancement and who was to be kept in a holding pattern -They do things in a way somewhat different than other companies. They have simple insurance and investment products centered around a call center advice environment. This is not inherently bad, but you have to learn to do things the "USAA way"

Explore other reviews about USAA

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, sense of purpose, mission, organization

Cons

Honestly, none that I can think of

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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