Great mission; very unique culture - Executive Director USAA Employee Review

3.0
Jan 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Every one is aligned to the mission and it is all about doing what is best for the members

Cons

Highly collaborative AND consensus driven. Very difficult culture for those that don't fit.

Explore other reviews about USAA

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, sense of purpose, mission, organization

Cons

Honestly, none that I can think of

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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