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      USAA

      Engaged Employer

      USAA reviews

      Good company but too much of the military culture towards the employees. - Anonymous employee USAA Employee Review

      3.0
      Jan 27, 2014
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, focus on customer service to service members is key!

      Cons

      Military attitude seemed to outweigh employee concerns and or suggestions. Employees seem afraid to speak up for fear of not being a "team player". Manager turn around kept moral down.

      Explore other reviews about USAA

      5.0
      Jul 12, 2026
      Software engineer (swe ii)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits Good culture in teams

      Cons

      Top heavy company Little room to grow

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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