Long and Tiring - P & C Representative USAA Employee Review

3.0
Feb 12, 2014
Recommend
CEO approval
Business Outlook

Pros

They take care of their employees financially. Good Benefits. They have a great mission but say they don't care about making money which just isn't true.

Cons

The job isn't that great, the call center is very tiring and there isn't much help. The left hand doesn't know what the right hand is doing.

Explore other reviews about USAA

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits Good culture in teams

Cons

Top heavy company Little room to grow

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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