Good benefits..stressful at times unless you like sales - Anonymous employee USAA Employee Review

4.0
Feb 19, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits are provided

Cons

Became too sales oriented. Had to ask probing questions to find out life events for referrals, which would sometimes frustrate customers because they would be asked same questions like..what made you decide to buy a car?

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5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits Good culture in teams

Cons

Top heavy company Little room to grow

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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