2.0
Feb 23, 2014
Anonymous employee
Former employee, more than 3 years
San Antonio, TX
Recommend
CEO approval
Business Outlook
Pros
Employee benefits were pretty hard to beat.
Cons
USAA really works like a cast system. No one ever feels equal and you basically have to "pull your way out of the trenches" to get a decent schedule if you are not management, executive or other glamorized positions. The upper management is blind to the working conditions of the CSR's who are essentially the foundation for USAA claims.