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      USAA

      Engaged Employer

      USAA reviews

      High pay for high demands from employees; Glorified call-center - P&C Agent USAA Employee Review

      4.0
      Jan 24, 2010
      P&c agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits and compensation, paid licensing Membership in insurance, access to financial services Tuition paid, not reimbursed Bonuses and paid time off

      Cons

      Demands are high and structured: not for everyone It is a sales job Micromanagement on the Director level, not a lot of flexibility to sell/work as you want Lack of insurance "professionals" on the frontline: licensed does not mean "professional"

      Explore other reviews about USAA

      5.0
      Jun 8, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      50% off for lunch flexible working hour

      Cons

      too many office politics layoff

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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