Great Company! - Claims Operations Manager USAA Employee Review

4.0
Nov 22, 2020
Recommend
CEO approval
Business Outlook

Pros

Great pay, great core values

Cons

High workload - being salary, the time it takes to keep up vs. adjusters getting paid overtime does not justify the extra responsibility of being a manager

Explore other reviews about USAA

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits Good culture in teams

Cons

Top heavy company Little room to grow

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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