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      USAA

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      USAA reviews

      Great company to work for if you are not on the phones - Member Relationship Specialist II USAA Employee Review

      4.0
      Mar 27, 2014
      Member relationship specialist ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent pay, excellent benefits, and great people.

      Cons

      If you are a customer service rep you are bombarded with calls non stop all day long. The selling or offering goals are high. For me it just wasn't a great fit. I'm not someone who likes selling jobs.

      Explore other reviews about USAA

      5.0
      Jul 12, 2026
      Software engineer (swe ii)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits Good culture in teams

      Cons

      Top heavy company Little room to grow

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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