The place could be a lot better - IT Manager USAA Employee Review

2.0
May 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Always busy, always running around with the world on fire. Very good team work at the lower levels and some very smart people

Cons

Upper management struggles with reality, promotions are based on politics and not ability, 20+ year leadership focuses on internally, no trust

Explore other reviews about USAA

5.0
Jun 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great employee benefits Nice PTO Work life balance

Cons

Nothing to complain, great company to work for

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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