Company is going the wrong direction - Software Developer USAA Employee Review

3.0
Feb 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Used to be a good company, if it can get back to its roots there is potential.

Cons

USAA is working on a modernization program to 'organize' their data. However instead of building in house they are using 3rd party vendors that have massive problems within themselves. Project deadlines and goals are constantly changing. If you just spend 2 years working on a code base, it can get thrown out tomorrow because they want to chase a new shiny ball instead. Leaders are working in a dog eat dog environment trying to defend their own territory as cost over runs are excessive, and upper leadership is starting to see the cracks in the foundations they've laid.

Explore other reviews about USAA

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

50% off for lunch flexible working hour

Cons

too many office politics layoff

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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