Once a great place to work - Senior Software Engineer USAA Employee Review

3.0
May 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Good teamwork, benefits are superior (USAA contributes 2x 401k contribution up to 4%), Healthy incentives (discounted cafeteria items, savings on health insurance), an extra check each year in December in addition to the yearly bonus.

Cons

Management transition in the last couple of years is taking USAA away from its history of having servant leaders and becoming more like every other company . Instead of selling insurance and financial services to members, USAA is selling widgets at a profit margin. Abysmal RTO communication and criteria. Anyone within 60 miles will be required to be in the office.

Explore other reviews about USAA

5.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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