Great Company But A Few Bad Apples Ruin It for Some - Quality Assurance Analyst 1 USAA Employee Review

3.0
May 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Great Pay Bonuses Generous PTO Pension

Cons

Moving to Hybrid Model After Hiring a lot of workers fully remote Very limited opportunity for remote employees not in a HUB location Behind the big 4 Banks in terms of operations and technology by about 10 years Experience directly proportional to Manager you report to. Some bad apples continue to advance despite violating code of ethics and conduct, banks mission, conflict of interest policies, and core values

Explore other reviews about USAA

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits Good culture in teams

Cons

Top heavy company Little room to grow

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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