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      USAA

      Engaged Employer

      USAA reviews

      Leaders struggling to bring workforce back into the 1980s - Analyst USAA Employee Review

      1.0
      May 22, 2023
      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, great company mission! Nice office amenities.

      Cons

      Leadership untrustworthy, often uses "toxic positivity" to avoid owning and solving problems. Image-centric culture often values perception over results. Military culture (and veteran leadership) continues to decline. Company pushing RTO, layoffs, and reorgs: managment doesn't seem to know what's its doing.

      Explore other reviews about USAA

      5.0
      Jun 8, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      50% off for lunch flexible working hour

      Cons

      too many office politics layoff

      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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