Employees are unhappy - Technical Project Manager USAA Employee Review

3.0
Oct 18, 2023
Recommend
CEO approval
Business Outlook

Pros

The employees are awesome. Really believe in the mission. Pay and benefits are decent.

Cons

Leadership is reactive and out of touch. There is a lack of direction and transparency from the top. Layoffs have left people feeling stretched thin. Inability to advance into leadership.

Explore other reviews about USAA

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, sense of purpose, mission, organization

Cons

Honestly, none that I can think of

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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