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      USAA

      Engaged Employer

      USAA reviews

      Love and hate relationship - Claims Adjuster USAA Employee Review

      4.0
      Mar 23, 2011
      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and time off Great communication from upper management Service provided to their insureds Fantastic facility

      Cons

      Glued to your phone Understaffed No work/life balance It's all about #'s

      Explore other reviews about USAA

      5.0
      Apr 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      May 8, 2015
      Risk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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