All is not as it appears - Insurance Professional USAA Employee Review

2.0
Aug 6, 2024
Recommend
CEO approval
Business Outlook

Pros

PTO / benefits Growth opportunities Partial work from home opportunities

Cons

Recruitment process is very long Recruiters will lie to you about the role to meet their metrics. You are just a number, not a human being. Management and leadership do not uphold the companies stated values.

Explore other reviews about USAA

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay. People who care and want to see everyone succeed. Great benefits

Cons

Hard to get hired in any capacity. Harder now even if you are not former military even if you have family who were.

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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