4.0
Dec 10, 2024
Current employee, more than 3 years
San Antonio, TX
Recommend
CEO approval
Business Outlook
Pros
Great pay, great bonuses if you hit metrics, generous vacation time.
Cons
Unrealistic expectations with hitting metrics. Turnover has gotten worse over the last year and half due to phone requirements. They have a list of things that you have to say during a conversation, while having to stick to specific rules and requirements while keeping the calls short. Customer Service takes too much time so you have to get people on and off the phone quickly. Metrics and sales goals is unattainable while trying to stay true to the value statements set forth by the company.