P&C sales rep - Insurance Sales Agent USAA Employee Review

4.0
Feb 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company to work for, pay is great

Cons

Sales metrics, phone metrics, and employee experience have all gone down hill A lot of reps are burnt out I have applied to other departments and have been declined, almost impossible to move departments

Explore other reviews about USAA

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits Good culture in teams

Cons

Top heavy company Little room to grow

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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