Pretty good overall - Senior Facilitator USAA Employee Review

4.0
Feb 28, 2025
Recommend
CEO approval
Business Outlook

Pros

My role is pretty flexible in allowing me to be myself and teach new hires. I enjoy my team and my manager is amazing.

Cons

Lots of changes to satisfy business demand and numbers. Less focus on our members recently.

Explore other reviews about USAA

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits Good culture in teams

Cons

Top heavy company Little room to grow

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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