Slow to adapt to new tech, but genuine people - Senior Creative Designer USAA Employee Review

2.0
Mar 12, 2025
Recommend
CEO approval
Business Outlook

Pros

I always felt that USAA as an organization genuinely cares about their members and their employees

Cons

It was difficult to be a tech employee in a company that moves very slowly when it comes to technology. We dealt with broken software for long periods of time and often could not get access to the things we needed to do our jobs.

Explore other reviews about USAA

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits Good culture in teams

Cons

Top heavy company Little room to grow

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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