Good pay - Customer Service Representative USAA Employee Review

5.0
Mar 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay, PTO, growth opportunities, training and great management

Cons

Work weekends Calls go past your breaks Parking Limited support

Explore other reviews about USAA

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits Good culture in teams

Cons

Top heavy company Little room to grow

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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