Great company - Bank Business Process Consultant USAA Employee Review

5.0
Apr 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits cannot be compared with similar industries— 8% 401k match, 1% pension, $10k annual in education benefits which includes graduate level and certifications, 12 weeks parental leave, I pay roughly $250/pp for my family’s healthcare insurance (it’s ok the coverage) still much cheaper then my peers at other banks…. I have a lot in my plate but still a lot of flexibility. My boss is awesome. The smartest woman and I’ve learned so much from her in a short period.

Cons

Not sure what upward mobility looks like if you are remote. New mgmt in the air so we shall see how the culture shifts.

Explore other reviews about USAA

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay. People who care and want to see everyone succeed. Great benefits

Cons

Hard to get hired in any capacity. Harder now even if you are not former military even if you have family who were.

5.0
May 8, 2015
Recommend
CEO approval
Business Outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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