Just Say No - Document Review Attorney UnitedLex Employee Review

1.0
Jun 15, 2016
Recommend
CEO approval
Business Outlook

Pros

The building was newly remodeled, and they had starbucks coffee in the kitchen, but no other beverages

Cons

When I was working for another review house UnitedLex came in and bought out the practice and moved us to a different location after a couple months. Their CEO came and told us that with the change in management status there would no longer be a two-tiered system. He was right, it was a three-tiered system after that. His promises of portability between projects to reduce down time was empty along with his offers of training classes. There was no advanced notice when the project would put us on furlough. Even simple benefits like free soda in the kitchen didn't carry over. We used to have a huge holiday party gala with giveaways and dancing and drinks, the year they bought the practice we had a luncheon. In the conference room. With pasta and salad. The promise of a 401k with matching funds disappeared. They made all of us leave our former review houses and sign on with them, and then the announced they weren't offering health insurance anymore and that instead of 10 paid holidays we would get 3. After several frustrating exchanges with their local recruiters they finally told us that we didn't actually work for United Lex; we worked for United Lex Project Attorneys. So we were not entitled to any of the same benefits. For example when the company website said it was closed for a holiday we weren't entitled to that holiday pay anymore but were expected to be at work instead. There was nothing good about the law firm being bought by United Lex. They even tried to move all our redactions (which were plenty because of medical records like so many cases have) to their "specialists" in India instead of the team we'd had doing it for over a year. After two months they stopped and we spent months fixing everything they had done wrong. All in all none of us felt valued as Employees, we saw managers and partners leave and go to other firms because they didn't like the new management system either. Just before the case mercifully settled they even stopped offering overtime for weekend and surge work. This is not how you make Employees feel valued or worthy.

Explore other reviews about UnitedLex

5.0
Feb 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Very smart people - dynamic

Cons

None that I can think of

1
2.0
Jul 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great exposure to complex workflows and demanding, client facing work. The work is remote, which can arguably be seen as a positive. If treated as a stepping stone role or position, an associate's time here can be fruitful and lead to excellent opportunities down the line.

Cons

The organization leaves too much to be desired. Senior management is detached from the feedback shared by the staff; there seems to be a lack of concrete direction for the whole organization; and Managing Directors and above will openly state that "the organization pays below market rate, but staff should know that and be comfortable with that fact." Large initiatives are started and abandoned in the course of months, while senior leadership struggles sharing cohesive messages within the organization. In the time I spent there, I witnessed several massive shifts in senior leadership, with some of the most seasoned leaders leaving. There was a revolving door of staff members coming and going, and the same can be said of the senior leadership, which is often a deeply troubling sign. There was also a decided lack of clarity in roles. Often, multiple individuals would share the same responsibilities, while at other times, no one would have exact clarity who was responsible for other tasks. Senior leadership valued associates' likelihood of retention over skill-set such that individuals who were less-than-able to perform would be seen as assets, while capable, skilled team members would be over-looked during end of year review. Finally, the client management team would not take into account the feedback of the front line staff, thus over-promising and often under-delivering to the clients, leading to pain-points and frustration both within and without the organization.

See reviews by: Helpful|Rating|Date|All