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Universal Orlando Resort

Part of NBCUniversal

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Awful structure - Contracts Administrator Universal Orlando Resort Employee Review

2.0
Dec 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay is decent, work attire is casual, vacation time is standard, cool environment.

Cons

The structure is terrible. Leadership is not on the same page across the board. There is no official training which is a massive disservice to new employees. Despite their being processes in place, if is dependent on how your leadership feels that day. The Legal department is treated as the red-headed step child, while the Creative Studio is treated like the golden child. Beware if you end up in Creative Studio, you may be part of a mass layoff with no warning which happened November 2024. Take every measure possible and research. I love what I do, but the organization is not good.

Explore other reviews about Universal Orlando Resort

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything was wonderful! I always had support from leadership when dealing with difficult situations, I never had an issue getting time off when I needed it, and overall the job was so much fun!

Cons

Main thing is that you are required to work 2 out of the three big holidays (at least when I was there) between thanksgiving, Christmas and new years. So that was sometimes difficult.

3.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, discounts, air conditioning, some cool people.

Cons

Don’t believe them when they say they’re watching out for you. As soon as they decide they’re going to lay you off, all leadership disappears. Scared to face their own decisions. Nobody will fight for you, nobody will be there for you. They say you’re part of a family, and you are, you’re just the stepchild nobody likes. You’ll love your office job here when you get it and you’ll think you’re in the role of a lifetime. Ultimately, they’re just like every other corp. Lots of shiny things and buzz words, but empty and soulless.

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