Great management, great people, great mission - Anonymous employee UserTesting Employee Review

5.0
Feb 24, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The management is great - you really get the feeling they know what they're doing, know where we're going, and are open to getting the resources to getting us there. There's a lot of opportunity at this company, especially to dig in and be an impactful contributor.

Cons

We're building the rocketship as we're flying it - but that's not uncommon for a company that is truly hitting its stride. There's a lot of interesting problems to solve and challenges to work through, but it's the right team to get it done.

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Best-in-class product Constant innovation Amazing colleagues and collaboration Significant upside in career trajectory

Cons

Primarily remote with some smaller offices located in major cities.

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The people here are genuinely the best part. From day one, you're surrounded by smart, collaborative teammates who want to see each other succeed. Leadership is accessible and clearly invested in the company's direction. You never feel like you're working in the dark. Work-life balance is real, not just something they say in the interview. The remote flexibility is a huge plus and they actually trust you to get your work done. The mission itself is compelling, helping companies build better products through human insight is work you can feel good about.

Cons

Like any company in a growth phase, there's some change fatigue, things shift and you have to be adaptable. Cross-team communication can be inconsistent; sometimes you find out about things later than you'd like. Processes are still maturing in some areas, which can be frustrating if you thrive on structure. That said, these feel like the right problems to have for a company moving this fast.

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