Is UserTesting a good company to work for as a Software Engineer?

Software Engineer professionals working at UserTesting have rated their employer with 3.9 out of 5 stars in 15 Glassdoor reviews. This is a higher than average score with the overall rating of UserTesting employees being 3.1 out of 5 stars. Search open Software Engineer Jobs at UserTesting now and start preparing for your job interview by browsing frequently asked Software Engineer interview questions at UserTesting .

Does UserTesting pay Software Engineer employees well?

Software Engineer professionals rate their compensation and benefits at UserTesting with 3.5 out of 5 stars based on 15 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Software Engineer salaries at UserTesting.

What are the top reviewed jobs at UserTesting?

Tester (67) , Sales (34) , Software Engineer (19) , Account Executive (16) , Senior Software Engineer (14) , User Experience Researcher (14) , Sales Development Representative (SDR) (12) , User Tester (12) , Customer Success Manager (10) , Account Manager (9) , Software Tester (9) , Business Development Representative (BDR) (8) , Product Manager (7) , SDR (7) , BDR (6)

What are the pros of working at UserTesting according to real employee reviews?

"Some of the people are great and very talented." ((in 90 reviews)); "UserTesting has a great culture" ((in 75 reviews)); "Great benefits such as:" ((in 40 reviews)); "Good pay to work ratio" ((in 26 reviews)); "Flexible, Work from Home, Straight Forward" ((in 20 reviews))

What are the cons of working at UserTesting according to real employee reviews?

"Management is poor and inexperienced" ((in 21 reviews)); "Horrible senior leadership/ lack of leadership." ((in 20 reviews)); "Constant layoffs, work feels like you have a gun to your head at all times." ((in 16 reviews)); "Very fast growing scale up so inevitable there is a lot of change, not always the best communication and teething issues when changes are made." ((in 10 reviews)); "Upper management is not interested in any critical feedback." ((in 8 reviews))

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UserTesting

UserTesting Software Engineer reviews

3.9

77% would recommend to a friend

(15 total reviews)

Eric Johnson

50% approve of CEO

60% positive business outlook

Ratings by category

4.1

Work/Life balance

3.9

Culture & values

3.9

Diversity & inclusion

3.5

Compensation and benefits

3.4

Senior management

3.1

Career opportunities

Software Engineer employees have rated UserTesting with 3.9 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Software Engineer professionals have a good working experience there. UserTesting is rated in line with the average (within 1 standard deviation) by Software Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Gender

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Reviews by job title

15 reviews

5.0

Aug 1, 2025

Really positive

Software engineer

Recommend

CEO approval

Business Outlook

Pros

- Lovely people - Work is intellectually stimulating

Cons

- Remote majority if that

4.0

Nov 27, 2024

Great Work-Life balance and environment and benefits

Software engineer

Recommend

CEO approval

Business Outlook

Pros

I value the work-life balance they offer, which is one of the best aspects of the company. The environment here is collaborative, supportive, and promotes growth, making it a great place to learn and work with talented colleagues. The work culture truly stands out—it's refreshing to be part of a company where you're encouraged to take ownership of your work without feeling overburdened. Managers are approachable, and there's a genuine effort to maintain a healthy and positive atmosphere.

Cons

salary is not quite aligned with market standards. While the other benefits, like flexibility and work environment, partially make up for this, it can be a deciding factor for professionals prioritizing financial growth.

5.0

Sep 28, 2024

Strongly recommend

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Easy to get promoted, work-life balance

Cons

Sometimes boaring and repetitive tasks

Viewing 1 - 3 of 15 Reviews

Jobs at UserTesting

Insights Partner

Remote

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Strategic Inside Sales Representative

Bellevue, WA

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UserTesting Software Engineer reviews

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Really positive

Great Work-Life balance and environment and benefits

Strongly recommend

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