A great place to launch a career - Supervisor Vanguard Employee Review

4.0
Dec 30, 2012
Recommend
CEO approval
Business Outlook

Pros

I loved this company from day one and 7 years later, I still love working here. I started off at an entry level phone job and now lead a team of associates in a call center. I enjoy the company's 4% 401k match and 10% discretionary contribution, benefits, bonuses, partnership and the diverse environment. I go to work happy, respected, & feeling like I have a chance to make an impact.

Cons

In a culture where extroversion is celebrated, introverts who are equally capable may be overlooked for promotions simply because they didn't make the right connections. Do I wish I was paid more? Yes, most Americans do. My base salary is probably on the lower end of industry averages but I try to keep in mind the many other benefits I get.

Explore other reviews about Vanguard

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, good culture mostly

Cons

Middle management can focus too much on politics vs. improvements

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote opportunity which is great Getting to learn the industry

Cons

Micromanage Training was not effective Heavy call volume Constantly changing lunch no consistency on any given week After training support is poor (a link is the answer to your question) Team leaders who also dont know how to resolve an issue.

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