Client Service Administrator - CSA Vanguard Employee Review

1.0
Oct 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Vacation, nice facilities and good non management people.

Cons

Upper management does not embrace diversity but has a dog and pony show diversity program. Everyone is expected to drink the cool-aid. Managers play favorites. Skip level meetings will be used against you. Company is dishonest about it's no layoff reputation. They will change your job and make you reinterview or give you 6 weeks to find a new position. Take note it takes at least 6 weeks to get a job. Mangers are put in charge of business units and have no clue what the employes daily activities.

Explore other reviews about Vanguard

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, good culture mostly

Cons

Middle management can focus too much on politics vs. improvements

2.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Hybrid work schedule Benefits are alright

Cons

Leadership is unqualified Micro managing to the max Stats to track your every second Pushy tactics The customer comes last. You are a number to them Turnover like crazy. You are tenured if you have been there a year Its a call center Below industry pay as well

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