- Growing pains are felt throughout the company
- Technical resources are a chore to locate and research as they are usually deleted or moved without warning
- Constantly shifting goalposts in terms of job performance
- The company swear up & down that its not a call center, but its a call center
- Related to the previous point, too much focus on call and case milling/KPI numbers
- Training is atrocious, as it is a trial by fire with no set training course set in place
- Only 5 hours of PTO is granted per pay period
- Extremely high stress casework
- Little to no opportunity for advancement
- Upper management is an enigma, as they do not effectively communicate with the rest of the company