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      Veeam Software

      Engaged Employer

      Veeam Software reviews

      Best Support team in the world - Technical Support Engineer Veeam Software Employee Review

      5.0
      Jul 22, 2022
      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Interesting and challenging daily tasks - Product is very good and fun to work with, overall technical stack is up to date and used all over the world - Epic team, very friendly environment - Good management (all managers I encountered are very professional and good people, starting from my personal TL) - Career opportunities - Personal and professional growth - Competative salary

      Cons

      - This work is hard, if you are looking for job to slack and get salary this is not for you - As most of tasks are related to production environments it can be stressfull - Working with people is not for everyone ^tbh can be pros for some people - Hard to find work/life balance

      avatar
      Veeam Software Response
      3y
      Thank you for your input on our People, Compensation Package and Career Growth! Work-life balance is at the core of our Veeam Wellness initiatives in 2022, such as the global Wellness Day off and work-life balance toolkit. We are also focusing more resources on hiring across our growing Technical Customer teams to even out work loads and aim to enhance your experience in the Armenia team!

      Explore other reviews about Veeam Software

      5.0
      Jun 29, 2026
      Senior product marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing company culture. Friendly, motivated, and inspirational colleagues. Remote work. Competitive pay. Solid benefits.

      Cons

      Intense and very fast paced

      1.0
      Jun 19, 2026
      It service desk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Friendly teammates that are willing to help

      Cons

      Where to begin? - Since starting at Veeam, the internal IT Support team has been cut to a THIRD of it's original size. From an original team of 10+ people, only 3 of the core team remain. Three USA members are left to support over 2,000+ USA employees and try to solve the flood of tickets that arrive in the ServiceDesk queue. - These last layoffs which I was a part of, 1 desktop support engineer, 1 support manager and myself were laid off. - My role was replaced by TWO other service desk analysts in Costa Rica that are getting paid pennies. Both of them combined make less than the salary I had. - Veeam is trying to cut costs anywhere they can, all while making record profits - Technology leadership doesn't listen to input from lower level management on pain points or suggestions on how to improve work-flow or help out the internal IT team - US-based IT employees never received any promotions. All employee promotions from the global IT team happened in Prague / Bucharest offices. - Absolutely no room for career advancement. Managers don't support growth. They silo you into a specific role and work you like a horse.

      avatar
      Veeam Software Response
      1w
      Thank you for sharing your experience. We're sorry your time at Veeam ended on a difficult note. We hear your concerns about team resourcing, career development, and how decisions are communicated. Ensuring our people feel heard and have real opportunities to grow is something we care about, and feedback about leadership responsiveness is noted. We wish you all the best in what comes next.
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