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      Veeam Software

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      Veeam Software reviews

      Veem NOT so Veemtastic !!! - Technical Support Engineer Veeam Software Employee Review

      2.0
      Dec 18, 2023
      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      A part of them paying on time it's really hard for me to think of anything else as a positive. Except I am glad NOT to be part of that organization anymore.

      Cons

      Based on the latest reviews by former TSEs it looks like the VEEM management still didn't learn its lessons. Let's start with Training: The know-how at least in 2021 was still based in ST Petersburg Russia. All the training was provided by Russian tech staff. (outside our local time zone) Workload: Cases were almost forcefully fed onto TSEs, thus ending up with SRs out of our depth and working late past the shift hours ( so SLOs are met) It only took me 5 months to figure out what organization/culture I was dealing with and submitted my resignation - one of the most uplifting feelings - no regrets!

      avatar
      Veeam Software Response
      2y
      We're sorry to hear about your negative experience with our work environment. At Veeam, we strive to provide a positive and supportive workplace for our employees. Your feedback about training and workload highlights areas where we can make improvements, and helps us create a better working environment. We no longer have any presence in Russia and our training is conducted by an international team with no focus on demographics or ethnicities. We've also implemented flexible working and WFH opportunities to assist our Veeamers in achieving a healthier balance. We're committed to improving wellness and work-life balance at Veeam, and are continuously exploring new initiatives to help. We wish you all the best in your future career

      Explore other reviews about Veeam Software

      5.0
      Jun 29, 2026
      Senior product marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing company culture. Friendly, motivated, and inspirational colleagues. Remote work. Competitive pay. Solid benefits.

      Cons

      Intense and very fast paced

      avatar
      Veeam Software Response
      3d
      Thank you for the kind words — we love having you on the team! We're glad the culture, colleagues, flexibility, and compensation have all been positives. The pace can definitely be intense, and we appreciate your energy in keeping up with it. Here's to many more great years ahead!
      1.0
      Jun 19, 2026
      It service desk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Friendly teammates that are willing to help

      Cons

      Where to begin? - Since starting at Veeam, the internal IT Support team has been cut to a THIRD of it's original size. From an original team of 10+ people, only 3 of the core team remain. Three USA members are left to support over 2,000+ USA employees and try to solve the flood of tickets that arrive in the ServiceDesk queue. - These last layoffs which I was a part of, 1 desktop support engineer, 1 support manager and myself were laid off. - My role was replaced by TWO other service desk analysts in Costa Rica that are getting paid pennies. Both of them combined make less than the salary I had. - Veeam is trying to cut costs anywhere they can, all while making record profits - Technology leadership doesn't listen to input from lower level management on pain points or suggestions on how to improve work-flow or help out the internal IT team - US-based IT employees never received any promotions. All employee promotions from the global IT team happened in Prague / Bucharest offices. - Absolutely no room for career advancement. Managers don't support growth. They silo you into a specific role and work you like a horse.

      avatar
      Veeam Software Response
      2w
      Thank you for sharing your experience. We're sorry your time at Veeam ended on a difficult note. We hear your concerns about team resourcing, career development, and how decisions are communicated. Ensuring our people feel heard and have real opportunities to grow is something we care about, and feedback about leadership responsiveness is noted. We wish you all the best in what comes next.
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