Pros
- Depending on your team, you will work with some great and talented individuals. - The medical benefits (if they haven't changed) were very good. - The product is very promising and has great potential to succeed if they can embed themselves before legacy carriers decide to copy their approach. - If you are talented, ambitious, and willing to learn yourself (and work more than 40 hours a week) this is great place to quickly advance your career.
Cons
- Leadership turnover is a constant issue. Either they aren't bringing on the right people or talented people join and then leave once they see all the issues. This leads to a lack of clear direction from the top and teams having to constantly change direction. - Leaders who do stay constantly find ways to do "whatever they want". Example - in a company all-hands, teams were instructed to keep costs down by minimizing travel. Some teams never traveled while others continued their regular quarterly, bi-annual, or annual in-person team meetings as if no directive had been given. One team, who had just met in-person 2 months prior to a round of layoffs, was back and meeting in-person again just 2 months after those layoffs. - The founders were great in the scrappy startup phase when the team was small and Veho was in 3-5 cities. As the company has grown, they are visibly struggling to adapt to the necessary changes of a growing company. They relied on the advice of their board and investors and it drastically changed the culture and focus of the organization. Gone were the days of caring about our fellow team members, drivers, and customers as humans and in were a bunch of leaders who viewed everything as numbers and data. - Regular layoffs - when the company had its first ever round of layoffs, we heard from leadership how it was something they didn't want to do and they were going to learn so it didn't happen again. Since then there have been at least 5 more rounds of layoffs, occurring annually in the September/October timeframe plus a couple additional rounds as well. - Leaders and managers are promoted with zero training in place. They are promoted because they were talented in their previous roles, but often have no clue how to manage efficiently (or have never managed before). There have been cases when talented team members were promoted and then let go because they were no longer performing in their new role. The company provides no support to those they are promoting. You have to figure it out on your own. - The 99.9% on time delivery and 4.9/5 customer service rating is a lie. During my entire tenure the organization never achieved these numbers. Sometimes we were close. But as time went on, we were regularly drifting further away. Rather than trying to correct and get back up, the decision was made to "move the goalposts" down.