Underpaid and overworked - Front Desk Agent/Night Auditor Viceroy Employee Review

3.0
Jul 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Interesting theme in each hotel Great benefits

Cons

Low pay Understaffed Disorganized Poor management This is a 4 star property bringing in lots of revenue from around the world. Yet, they understaff and underpay to save money. No security, no help on my shift, and when I asked for a raise after over a year with the company I was promptly told no because "nobody else is".

Explore other reviews about Viceroy

5.0
Feb 26, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits Great team Room for growth

Cons

Nothing bad to say at this time

4.0
Jan 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

small team - fun and less corporate

Cons

can get stuck in your role

See reviews by: Helpful|Rating|Date|All