Does Viceroy pay their employees well?

According to anonymously submitted Glassdoor reviews, Viceroy employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Viceroy. This rating has been stable over the past 12 months.

How satisfied are employees working at Viceroy?

67% of Viceroy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Viceroy 3.3 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Viceroy?

Server (6) , Front Desk Agent (5) , Sales Manager (4) , Guest Service Agent (3) , Bartender (2) , Catering Sales Manager (2) , Food and Beverage (2) , Front Office Manager (2) , GSA - Guest Service Agent (2) , Restaurant Manager (2) , Sales (2) , Sous Chef (2) , Valet (2)

What are the pros of working at Viceroy according to real employee reviews?

"Great Benefits and working conditions!" ((in 10 reviews)); "good pay, good benefits." ((in 5 reviews)); "Great team and working environment" ((in 4 reviews)); "We have a great company culture and the GM is involved in everything we do." ((in 3 reviews))

What are the cons of working at Viceroy according to real employee reviews?

"Management was a bit poor." ((in 8 reviews)); "Management could be a little better, front desk manager changed at least 3 times in a Span of 1 year." ((in 5 reviews)); "it was alright i guess, bad hours" ((in 3 reviews)); "Very inflexible = Difficult Work Life Balance, you are at their mercy" ((in 3 reviews)); "Improper training (Managers would say they already taught you, but if a problem occurs they will not help." ((in 3 reviews))

What are employees saying about Viceroy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Viceroy layoffs and their outlook for job security at Viceroy in 2026.

What are the top reviewed Viceroy locations?

Santa Monica , Los Angeles , San Francisco , Miami , Chicago , Snowmass Village , Washington , New York , Beverly Hills , Brooklyn , West Hollywood , Palm Springs , Aspen , Carbondale , Snowmass

Viceroy reviews

3.8

67% would recommend to a friend

(131 total reviews)

Arash Azarbarzin

100% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (131 reviews)

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Viceroy has an employee rating of 3.8 out of 5 stars, based on 131 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Viceroy employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

131 reviews

1.0

Dec 8, 2014

Poorly organized, toxic culture

Corporate office

Recommend

CEO approval

Business Outlook

Pros

Some very good people work here. I enjoyed time with warm, friendly colleagues.

Cons

The corporate office is a cold, sterile, unwelcoming place. The CEO is unpredictable and likes to frequently launch into loud tirades for the office to hear. A toxic culture has ensued with patronizing attempts by HR to improve moral. The nail on the coffin for me was after one year, I learned people working beneath me were making much more money.

4.0

Apr 25, 2017

Viceroy Hotel Group

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great healthcare benefits Beautiful properties international

Cons

Discounted room rates still expensive even with employee discount

3.0

Feb 15, 2016

Front Office Agent

Front desk agent/pbx

Recommend

CEO approval

Business Outlook

Pros

This hotel is a growing company with many beautiful luxurious properties. Great bayview cafeteria for employees to take break (food is low quality). Activities set in place for employees, Christmas party, Summer party, fitness class about once a week etc. Good entry level hotel.

Cons

The staff are uninspired but most have great potential. No real valuable incentives to employees working hard are given. There is a lack of personal skills when it comes to management. Parking is not provided one is given a $50 credit for a parking garage/metro monthly that is very pricey, leaving employees to take the metro late nights passing 11:30PM, which becomes a nuisance. No training available, managment seems to be pre-occuppied with other departments/things leaving the front desk employees with the short-end of the stick.

Viewing 1 - 3 of 131 Reviews

Viceroy

Viceroy reviews

Company ratings over time

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Reviews by job title

Poorly organized, toxic culture

Viceroy Hotel Group

Front Office Agent

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