Front Office Agent - Front Desk Agent/PBX Viceroy Employee Review

3.0
Feb 15, 2016
Recommend
CEO approval
Business Outlook

Pros

This hotel is a growing company with many beautiful luxurious properties. Great bayview cafeteria for employees to take break (food is low quality). Activities set in place for employees, Christmas party, Summer party, fitness class about once a week etc. Good entry level hotel.

Cons

The staff are uninspired but most have great potential. No real valuable incentives to employees working hard are given. There is a lack of personal skills when it comes to management. Parking is not provided one is given a $50 credit for a parking garage/metro monthly that is very pricey, leaving employees to take the metro late nights passing 11:30PM, which becomes a nuisance. No training available, managment seems to be pre-occuppied with other departments/things leaving the front desk employees with the short-end of the stick.

Explore other reviews about Viceroy

5.0
Feb 26, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits Great team Room for growth

Cons

Nothing bad to say at this time

4.0
Jan 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

small team - fun and less corporate

Cons

can get stuck in your role

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