BEST COMPANY EVER, great team authentic culture. - Technical Support Representative Webdam Employee Review

5.0
Aug 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Webdam is the first and best company where I feel as I'm working from home. I enjoyed the interview process because it was transparent, straightforward, friendly and genuine. I've interviewed with more than 40 companies yet this has been the best. The interview process took about 2.5 weeks. From our initial phone screening, the recruiter was patient, attentive, easy-going and friendly. Then I was set up to speak with a manager 2 days after. He asked me what are the good characteristics for a customer service representative. He was friendly, sincere and professional and I felt very comfortable discussing my concerns and interests regarding the expectations for the position. The phone interview was informative and straightforward. A week later I was invited to the on-site interview with my team and other employees. The on-site interview was roughly three hours long. I was actually surprised that I was given a product demo. Most companies don't do that until the candidate is chosen. And I think Webdam not only wants to be clear with their candidates about their awesome design platform but also wants to inspire them to the position. I also spoke with 4 others about the role, products, and scenario solutions. All questions were straightforward and role-oriented. I have never walked out from an interview with an absolutely clear idea of the role tasks nor with a great feeling of the people and company culture. At Webdam, I feel completely comfortable and authentic. Three days later I received an offer from the manager. The whole process was great: timely, professional, and authentic. At my first week, I was warmly welcomed, supported and clearly instructed by teammates and manager. I used to work at a start-up where I felt isolated, lost and confused. At Webdam, I was granted a buddy to catch up on the company culture, meetings, activities and other social events. I am thankful for being part of such amazing team where I feel confident, comfortable and supported. Pros: - Authentic, straightforward, crystal clear - Supportive, Friendly, Professional - Lots of Perks, Flexible schedule, lots of learning - Lots of social events, group activities and free Monday's breakfast & Friday's lunch

Cons

I can't think of any Cons. Are there?

Explore other reviews about Webdam

5.0
Jul 17, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Talented hard-working employees. Great culture, especially in the San Mateo, CA office. Lots of nice perks like catered breakfasts and lunches, tons of food, drinks, snacks, on-site gym, good work/life balance. Leadership is solid and a strong effort is made to have frequent, transparent communication. We merged with Bynder in February but IMHO things are going very well. Mergers/Acquisitions are never easy but I really feel that the planning process and progress being made in these first 6 months has been excellent. Employees are very involved in the process and able to give input. Our VC is providing excellent guidance and support, doing a great job of helping to keep us focused and on schedule to successfully merge into one company.

Cons

No real negatives. Due to the acquisition/merger, there is a lot to figure out and get done. There is also a LOT of opportunity ahead, so it will be important for employees to embrace the change and decide to be a part of this company's future success.

5.0
Sep 13, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There's a few things that really stand out to me: 1. I don't have to fight for a better product. Everyone is focused on making the software work great. When I find a problem I don't need to fight anyone to get it fixed. I can just say that something isn't working right without creating a ten chapter novel on all the ways it's costing us. Everyone is getting stuff built and fixed. 2. Everyone is really welcoming and cool. Even the engineers are friendly. 3. It's a startup, but not a startup in all the good ways. Shutterstock makes sure that all the best benefits are there. Webdam is one of Shutterstock's valued business units, and makes sure there's enough money, people, and infrastructure so that the business thrives. At the same time, it's a small, tight knit office with all the startup perks.

Cons

There's a lot of new features and products (which is good), but there's some pain in bringing them all together under one core direction. Ultimately I think they'll all come together in a great product, but there's a lot of questions around what it all is right now.

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