Residents are awesome, employee retention is awful, which leads to the environment being extremely stressful. - Anonymous employee WesleyLife Employee Review

1.0
Nov 13, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

First and foremost the residents. Helping them to make Wesley their home in whatever way possible, which gives one a sense of purpose.

Cons

Employee retention is awful. Especially management. In one location alone, the E.D. has changed at least 4 times within 5 years, the Administrator changed at least 6 times in 5 years, and the DON changed at least 8 times in 5 years. This led to some staff being retained even when they shouldn't have, only because the person in charge of those people didn't know the history of the problem staff members. Management fills in staffing gaps with agency people who really don't care to be there. I know numerous residents who were treated poorly by agency staff. Housekeeping, laundry, and CNA's are the employees who are treated the worst. But without them, the place wouldn't be able to run, literally. Management and upper management supposedly care about their employees, but actions speak louder than words. If you have the courage to report issues, a target is placed on your back. Most people just put their head down, pretend that they can't see what's going on, don't offer an opinion, do their job and go home. No pride taken in their work though.

avatar
WesleyLife Response
9y
Your advice is critical for us and taken to heart. Obviously, we know about the location you are referring to in your comments. We are as concerned about the turnover and issues at that campus as everyone else is and have spent a considerable amount of time working to resolve what we see as the root causes. The team members are a primary concern for us. We are listening in a variety of ways and making the changes we know we need to make. Leadership is key and we are having those right conversations, as well. The CEO has been a visible presence at that location several times in recent months. The RVP of Operations has been working almost full time with the team and visible on site. Our corporate clinical team members have been camped in the health center for months working with the nursing team directly to get our processes and systems back in place. And, our corporate People and Culture Director has been there for many weeks working with the leaders and the team to uncover and resolve many of the staffing concerns that have been identified. So, there has been a lot of presence and activity directed toward this site. We're working on it!! We've seen some improvement. But we won't stop - and we'll continue to work until this site is back to its original place of pride and excellence!

Explore other reviews about WesleyLife

5.0
Jun 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent leadership. Team members who care for those they serve.

Cons

PTO accrual is below other like companies.

2.0
Sep 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Good PTO benefits at the Director level: 30 days off a year. Good and affordable healthcare plan for you,

Cons

Pricey healthcare plans when it come to covering your spouse or child. High turnover. Low morale. Micromanaged and over-worked. Expected to work outside of business hours. Promised a wage increase in offer letter and leadership didn't follow through even considering a good performance. Just lover promised and underdelivered. Company cuts corners with product quality. Constantly updated and changed software creating a lot of wasted time and time just spent learning software instead of doing the thing that mattered...

avatar
WesleyLife Response
9mo
Thank you for sharing your experience. While it’s clear we did not meet your expectations, we appreciate the feedback. We agree that trust, recognition, and balance are essential to a healthy workplace. We remain proud of the many additional attributes that make our organization a meaningful place to work — including generous PTO, affordable and quality team member benefits, and a mission-driven culture that inspires many team members to grow their careers here. We’re investing in ways to reduce turnover, streamline technology, and improve communication so that our teams can focus more on the work that matters most. Your perspective reinforces the importance of this work, and we will use your feedback to keep moving forward.
See reviews by: Helpful|Rating|Date|All