hvhjjhdvcjhbkkb - Manager - Customer Analytics Western Union Employee Review

3.0
Dec 14, 2016
Recommend
CEO approval
Business Outlook

Pros

estern Union’s key strength is in-person money transfers to other countries, which allows you to pay cash at an agent location and have it delivered for pickup, especially in areas where no other provider is available. Its services aren’t the cheapest or fastest for all occasions or countries compared with those of other nonbank money transfer providers. Costs and delivery speeds vary by funding method, delivery option and other factors, so more choices mean more decisions.

Cons

Fastest domestic transfers (either cash-only transfers or ones paid via credit or debit card) that typically are more expensive than those offered by competitors. Online-only money transfer providers can offer lower costs for comparable transactions that require bank accounts.

Explore other reviews about Western Union

5.0
Apr 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

Cons

The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Understand that traditional remittances are dying

Cons

Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

See reviews by: Helpful|Rating|Date|All